2e Systems - News

May 3–5, 2017

Hosts: South African Airlines

Emperors Palace Hotel Casino and Convention Resort
Johannesburg, South Africa

In October WestJet released their eeCrewConnect^® app, known as WS Crew View, on the Apple App Store and Google Play. Prior to this release, the app was only available on company devices. Now crew members can use their personal smartphones, anywhere, to access their schedules, flight cancellations, hotel and ground transportation information, as well as custom messages from crew schedulers.

Hosts: Delta Air Lines

Nov 2–4, 2016
Hilton Atlanta
255 Cortland St NE,
Atlanta, GA 30303
USA

www.nacuonline.com

On October 11 2e Systems released the latest version of the eeCrewConnect^® mobile app for JetBlue, known as JETCRW. The new release makes use of geofencing technology to support JetBlue's "positive check-in" procedure, which requires all crew members to check in for duty while physically located at the airport. The app is now the primary system for all JetBlue crew members to check in for duty, with the only alternative being to use phones located in airport crew areas.

This summer has seen more and more airlines experiencing challenges with complex and often antiquated IT systems. In turn, more and more passengers and crew members have been experiencing frustration with cancelled and delayed flights.

According to Mark Dunkerley, CEO of Hawaiian Airlines, such outages are usually minor and short-lived, however the resulting displacement of crew can have long-term effects on an airline’s operations.