2e Systems - News

LATAM, Latin America’s largest airline, has selected 2e Systems to provide their new multi-channel passenger communication application to inform, advise and update travelers throughout their journey. The advanced travel software solution eePaxConnect will allow LATAM to share real-time updates with passengers, to not only manage disruption and proactively engage with their customers, but to provide exceptional service and customer satisfaction.

The 2e Systems solution eePaxConnect keeps passengers up to date, ensures they get to their gate on time and increases operational efficiency. LATAM will be able to share real-time updates with passengers in case of any itinerary change. Furthermore, the application provides an escalation management for agents. By providing relevant information direct to individual passengers before they feel the need to contact someone, airlines can reduce the effects of disruption before they even take hold.

Exciting things are happening at 2e Systems, and we would like to share some important news with you. Due to the consistent growth in business during the past few years, we are delighted to expand our business to a new location. We are opening a new office in Cluj, Romania. The new location will be the company’s seventh office globally, and will be led by Tudor Eliade, 2e Systems’ Software Analyst and Managing Director. The move to an additional facility will enable us to respond effectively to the growing needs of our clients and will allow us to commit to further growth and expansion, to be able to deliver fast and flexible travel tech products and services. 

Address: 
2e Aviation Systems S.R.L.
Calea Moţilor Nr. 6-8, 1st floor
Cluj-Napoca 400000
Romania