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Press Releases 2016

18 Jul 2016 - SigmaZen Variable Opaque Product Available on Selected Lufthansa Routes

An enhanced version of the successful "Blind Booking" variable opaque product (VOP) created by SigmaZen GmbH and powered by 2e Systems was launched on 18 May 2016 on the Lufthansa.com website. The "Lufthansa Surprise" VOP (www.lufthansa-surprise.com) allows customers to create their own return flight solution for prices as low as € 89, including all taxes and fees.

Lufthansa Surprise customers enter their criteria according to destination, date, and length of travel. After payment Lufthansa Surprise allocates a flight to the customer and the customer is informed immediately of where and when they are flying at competitive prices.

A joint venture between SigmaZen GmbH, the pioneer and leading provider of VOPs for airlines, and 2e Systems GmbH, a leading provider in online solutions for airlines, was selected to provide the Lufthansa Surprise tool for Europe's largest airline.

In summary, the SigmaZen VOP allows airlines, hotels and other travel providers to:

  • sell inventory that would not be sold via the traditional sales methods to a new market of highly flexible customers
  • generate significant incremental revenues from this new market of highly flexible customers
  • attract additional volume to the travel provider's own branded website
  • improve the travel provider's image as a customer-focused organization by offering attractive discounts to customers
  • glean a very rich set of behavioral data as customers generally interact intensively with the VOP in order to create a product-price combination that fits their needs
  • allocate these flexible customers to inventory where demand from the traditional market is low so that the travel provider's resources are more efficiently employed
  • offer very attractive prices without undermining the traditional market or sparking off a price war with competitor travel providers
  • continually optimize VOP prices using a learning feedback loo
  • easily integrate the VOP into their existing website with minimal effort required from the travel provider IT department.


21 Jun 2016 - Edelweiss Goes Live with eeDepart

2e Systems is pleased to announce the release of eeDepart online check-in for Edelweiss Air. Edelweiss passengers flying out to select holiday destinations can now benefit from an online check-in application that makes the process as smooth and effortless as possible. The service is also offered to customers of Edelweiss partner airlines.

As part of the eeDepart solution, passengers can now receive their boarding passes in a variety of formats, including print-at-home and mobile options. This ensures that regardless of the devices they use, Edelweiss passengers will be able to choose the most convenient format to always have their boarding passes handy. Mobile boarding passes can be imported into apps such as Apple Wallet and Android Passwallet.

The eeDepart solution also gives Edelweiss passengers the ability to change their seat allocation at the time of check-in, using an interactive seat map that displays the arrangement of seats in the relevant aircraft. In addition to this, passengers will be able to retrieve group bookings, check in infants and unaccompanied minors, and use the "Buddy" functionality to check in friends and family booked on the same flight, but under a separate PNR.

Philipp Federer, Head of Ground Operations at Edelweiss reflected, "We've been extremely impressed with the performance of 2e Systems in implementing the new web check-in platform. The delivery of the system went very smoothly, thanks to the collaborative relationship we've enjoyed with 2e from the beginning."

"It's a real pleasure to work with Edelweiss Air," added Phil Douglas, CEO of 2e Systems. "We're excited to welcome them into the 2e family, and look forward to continuing to work together to provide a superior experience for Edelweiss passengers."

Future developments to the eeDepart solution for Edelweiss will include home printed baggage tags, making the check-in experience even smoother and easier.

For further information on Edelweiss Air web check-in, please visit: www.flyedelweiss.com.